Shipping policy
DELIVERY
Delivery Costs
Shipping is based on the weight of each parcel. Order over $350 receive FREE delivery Australia-wide. Orders under $350 = $10 within WA and $35 interstate, unless otherwise specified.Â
Uncollected Parcels
If your parcel is not collected from your local Post Office within the required timeframe and is returned to us, you will be responsible for both the return-to-sender fee and the cost to resend your order.
Dispatch and Delivery
Glenarty Road will endeavour to dispatch wines within 3 days of the order and payment acceptance. Glenarty Road will use all reasonable endeavours to deliver by any requested or agreed date, however, it does not guarantee delivery on that date and is not liable for any loss resulting from late delivery.
International Shipping
Glenarty Road will not deliver outside of Australia. Glenarty Road will not be liable for incorrect or unclaimed delivery in the instant that the recipient has provided incorrect or out of date delivery details.
Proof of Age
Goods will not be delivered to persons under the age of 18 years. Glenarty Road may request that the person who receives the goods provide evidence of proof of age and Glenarty Road shall presume that anyone at the nominated delivery address who receives the goods is authorised to do so.
Packs and Availability
Orders must be in straight 6pks or straight 12pks of the product codes on offer. All wines are offered for sale subject to availability. If the product is out of stock, Glenarty Road will contact the purchaser and offer either a substitute wine of at least equal quality or issue a credit to your credit card account to the amount that has been charged.